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Disability Medical Letter


Same-day disability medical letter, required to confirm a disability and its impact on your day-to-day life.

Availability: UK and International

Availability: Deliverable Immediately

Disability medical letter

If either you or your child has a disability, you may require a medical letter as evidence of your condition when arranging support and access, including housing applications, airport assistance, and access to events and theme parks.

Our doctors can provide you with a same-day medical letter that will confirm your disability and its impact on your day-to-day life. No appointment is needed – simply apply online.


What will I receive?

You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:

Your name and date of birth.

Your medical disability and how it affects you.

Signature and authorisation by one of our GMC-registered UK doctors.

Contact details of ZoomDoc Health with a QR code enabling a verification check.

Meet our Doctors

"We recognise that verifying and documenting a disability, whether for yourself or your child, can be challenging. Our disability medical letter provides a detailed confirmation of the disability and its impact on daily life. Each letter is individually reviewed and assessed by our team of doctors, ensuring accuracy and reliability. We have successfully provided thousands of these letters, each featuring a QR code for easy validation at airports, concert venues, stadiums, events, and theme parks."

Dr Kenny Livingstone. GP & Chief Medical Officer.

How to get a Disability medical letter online

Upload a video and complete a questionnaire

Upload by 9pm for same-day service. This should be a 30 second – 1 minute video explaining your disabilities.

Doctor validates evidence

Our doctors will look over the evidence you provide.

same day turn around

Receive your letter, same day

You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.


What will I need to supply?

To allow us to assess your condition and issue a medical certificate, we will require the following information:

A photo of your passport or driving license

Your completed online medical form

A 30-second to 1-minute video explaining how your disability affects you

Your digital Summary Care Record or a doctor’s letter confirming your medical disability

Details of your regular NHS GP (if you have one)

Send us a message

If your query is not answered below - please send us a message via the form below.

Frequently Asked Questions

We will require you to:

✓ Upload a photo of your passport or driving license

✓ Complete a medical questionnaire

✓ Upload your digital Summary Care Record or a doctor’s letter confirming your medical disability

✓ Upload a short video (on your mobile) explaining why you need a disability medical letter

Our medical letters have QR codes that can be scanned to verify the document's authenticity.

Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.

We only provide full refunds if we are unable to provide a medical letter.

Once our doctors have provided a medical letter, we are unable to process a refund.

Our team will review your evidence and provide your letter on the same day that evidence has been uploaded (between 9am and 9pm GMT, 7 days a week).

Our UK doctors at ZoomDoc Health sign your disability medical letter.

We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.

The future of same day medical letters