Disability Medical Letter
Same-day disability medical letter, required to confirm a disability and its impact on your day-to-day life.
Availability: UK and International 
Disability medical letter
If you or your child has a disability — whether visible or hidden — you may need a letter confirming your medical condition when seeking support, benefits, or accommodations. This may include housing applications, airport assistance, event or theme-park access, or applications for financial support.
Hidden disabilities such as chronic pain, mental health conditions, neurological disorders, or long-term medical conditions are equally valid and often require clear documentation.
Our doctors can provide a same-day disability letter that outlines your condition and how it affects your daily life. Complete a simple online assessment, have your case verified by a GP, and receive your certificate promptly.
These letters can also be used to support benefit applications in the UK, including PIP (Personal Independence Payment), Universal Credit, DLA (Disability Living Allowance), and ESA (Employment and Support Allowance).
What will I receive?
You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:
Your name and date of birth.
Your medical disability and how it affects you.
Signature and authorisation by one of our GMC-registered UK doctors.
Contact details of ZoomDoc Health with a QR code enabling a verification check.
Some of our doctors
Experienced UK GMC-Registered doctors – caring, supportive, and dedicated to providing exceptional care.
"We recognise that verifying and documenting a disability, whether for yourself or your child, can be challenging. Our disability medical letter provides a detailed confirmation of the disability and its impact on daily life. Each letter is individually reviewed and assessed by our team of doctors, ensuring accuracy and reliability. We have successfully provided thousands of these letters, each featuring a QR code for easy validation at airports, concert venues, stadiums, events, and theme parks."
Dr Kenny Livingstone. GP & Chief Medical Officer.
Regulated, trusted and secure
How to get a Disability medical letter online
Upload a video and complete a questionnaire
Upload by 9pm for same-day service. This should be a 30 second – 1 minute video explaining your disabilities.
Doctor validates evidence
Our doctors will look over the evidence you provide.
Receive your letter, same day
You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.
What will I need to supply?
To allow us to assess your condition and issue a medical certificate, we will require the following information:
A photo of your passport or driving license
Your completed online medical form
A 30-second to 1-minute video explaining how your disability affects you
Your digital Summary Care Record or a doctor’s letter confirming your medical disability
Details of your regular NHS GP (if you have one)
Send us a message
If your query is not answered in our FAQ's below - please send us a message via this form.
Frequently Asked Questions
✓ Upload a photo of your passport or driving license
✓ Complete a medical questionnaire
✓ Upload your digital Summary Care Record or a doctor’s letter confirming your medical disability
✓ Upload a short video (on your mobile) explaining why you need a disability medical letter
Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.
Once our doctors have provided a medical letter, we are unable to process a refund.
We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.
The leading online provider of medical certificates, trusted by NHS doctors.
