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Vaccine Exemption Certificate


Same-day vaccine medical exemption certificate, required to confirm the vaccine you cannot be given.

Availability: UK and International

Availability: Deliverable Immediately

Vaccine medical exemption certificate

If you are unable to have a specific vaccine for medical reasons, you may require an exemption certificate as evidence.

Our doctors can provide you with a same-day medical certificate that will confirm which vaccine you are advised against being given, due to associated health risks. No appointment is needed – simply apply online.


What will I receive?

You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:

Your name and date of birth.

Name of the specific vaccine with medical confirmation you should avoid it.

Signature and authorisation by one of our GMC-registered UK doctors.

Contact details of ZoomDoc Health with a QR code enabling a verification check.



Important – clinical indications for exemption certificate

Specific clinical indications for which our doctors can provide this certificate include:

Allergic reaction to other vaccines

History of anaphylaxis to a vaccine

Known allergy to vaccine components

Multisystem inflammatory syndrome

Current moderate or severe illness

Myocarditis or pericarditis after a Covid-19 vaccine

Severe learning disabilities or severe autism for which a vaccine would cause severe distress

Receiving end of life care

Please note: Without verifiable proof of a clinical indication for exemption, our doctors will be unable to provide this certificate.

Our vaccine medical exemption certificate expires 12 months after issue.

Meet our Doctors

How to get a Vaccine exemption certificate online

Upload a video and complete a questionnaire

Upload by 9pm for same-day service. This should be a 30 second – 1 minute video + your digital health summary or a doctor’s letter confirming one of the exemption medical criteria.

Doctor validates evidence

Our doctors will look over the evidence you provide.

same day turn around

Receive your letter, same day

You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.



What will I need to supply?

To allow us to assess your condition and issue a medical certificate, we will require the following information:

A photo of your passport or driving license

Your digital Summary Care Record or a doctor’s letter confirming the medical reason for exemption

Your completed online medical form

Details of your regular NHS GP (if you have one)


Send us a message

If your query is not answered below - please send us a message via the form below.

Frequently Asked Questions

We will require you to:

✓ Upload a photo of your passport or driving license

✓ Complete a medical questionnaire

✓ Upload your digital Summary Care Record or a doctor’s letter confirming the medical reason for exemption

Our medical letters have QR codes that can be scanned to verify the document's authenticity.

Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.

We only provide full refunds if we are unable to provide a medical letter.

Once our doctors have provided a medical letter, we are unable to process a refund.

Our team will review your evidence and provide your certificate on the same day that evidence has been uploaded (between 9am and 9pm GMT, 7 days a week).

Our UK doctors at ZoomDoc Health sign your vaccine medical exemption certificate.

We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.

All of the following list of criteria; our Doctors can provide a same day yellow fever vaccine exemption certificate:

- Babies under 6 months old.

- People with a weakened immune system, such as those with leukaemia or lymphoma.

- People whose immune system is weakened by treatment, such as steroids and chemotherapy.

-People who are allergic to any of the ingredients in the vaccine, including people with an egg allergy.

- People who've had a severe reaction to a previous dose of yellow fever vaccine.

- People with a thymus gland disorder or who've had their thymus gland removed.

- People over the age of 60 who are travelling to areas where yellow fever vaccine is not generally recommended. [Simply confirming your age with your passport is sufficient evidence]

- People who have a close relative who has had a severe reaction to the vaccine causing damage to the brain or other organs.

The future of same day medical letters