Vaccine Exemption Certificate
Same-day vaccine medical exemption certificate, required to confirm the vaccine you cannot be given.
Availability: UK and International 
Vaccine medical exemption certificate
If you are unable to have a specific vaccine for medical reasons, you may require an exemption certificate as evidence.
Our doctors can provide you with a same-day medical certificate that will confirm which vaccine you are advised against being given, due to associated health risks. No appointment is needed – simply apply online.
What will I receive?
You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:
Your name and date of birth.
Name of the specific vaccine with medical confirmation you should avoid it.
Signature and authorisation by one of our GMC-registered UK doctors.
Contact details of ZoomDoc Health with a QR code enabling a verification check.
Important – clinical indications for exemption certificate
Specific clinical indications for which our doctors can provide this certificate include:
Allergic reaction to other vaccines
History of anaphylaxis to a vaccine
Known allergy to vaccine components
Multisystem inflammatory syndrome
Current moderate or severe illness
Myocarditis or pericarditis after a Covid-19 vaccine
Severe learning disabilities or severe autism for which a vaccine would cause severe distress
Receiving end of life care
Please note: Without verifiable proof of a clinical indication for exemption, our doctors will be unable to provide this certificate.
Our vaccine medical exemption certificate expires 12 months after issue.
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How to get a Vaccine exemption certificate online
Upload a video and complete a questionnaire
Upload by 9pm for same-day service. This should be a 30 second – 1 minute video + your digital health summary or a doctor’s letter confirming one of the exemption medical criteria.
Doctor validates evidence
Our doctors will look over the evidence you provide.
Receive your letter, same day
You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.
What will I need to supply?
To allow us to assess your condition and issue a medical certificate, we will require the following information:
A photo of your passport or driving license
Your digital Summary Care Record or a doctor’s letter confirming the medical reason for exemption
Your completed online medical form
Details of your regular NHS GP (if you have one)
Send us a message
If your query is not answered in our FAQ's below - please send us a message via this form.
Frequently Asked Questions
✓ Upload a photo of your passport or driving license
✓ Complete a medical questionnaire
✓ Upload your digital Summary Care Record or a doctor’s letter confirming the medical reason for exemption
Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.
Once our doctors have provided a medical letter, we are unable to process a refund.
We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.
- Babies under 6 months old.
- People with a weakened immune system, such as those with leukaemia or lymphoma.
- People whose immune system is weakened by treatment, such as steroids and chemotherapy.
-People who are allergic to any of the ingredients in the vaccine, including people with an egg allergy.
- People who've had a severe reaction to a previous dose of yellow fever vaccine.
- People with a thymus gland disorder or who've had their thymus gland removed.
- People over the age of 60 who are travelling to areas where yellow fever vaccine is not generally recommended. [Simply confirming your age with your passport is sufficient evidence]
- People who have a close relative who has had a severe reaction to the vaccine causing damage to the brain or other organs.
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